[rt-users] RT 4.4 failing to send CC emails
Luke Hopkins
luke at openimp.com
Thu Apr 21 05:57:57 EDT 2016
Yes that was the problem. Removed the lines from my config and it all
works now.
Thanks
On 19/04/2016 16:28, Todd Wade wrote:
> On 4/19/16 7:34 AM, Luke Hopkins wrote:
>> Apr 19 11:21:34 rt_test sendmail[42]: u3JBLYOs000042: u3JBLYOt000042:
>> DSN: "OtherRecipients of xxxxxx Ticket #402":;... List:; syntax
>> illegal for recipient addresses
>
> Are you setting $UseFriendlyToLine? Can you confirm its value via
> Admin > Tools > System Configuration (/Admin/Tools/Configuration.html)?
>
> Its documented to not work with sendmail
> (https://docs.bestpractical.com/rt/4.4.0/RT_Config.html#UseFriendlyToLine),
> and from what I can find online this error appears to be the error you
> get from sendmail using it
> (http://www.gossamer-threads.com/lists/rt/users/96285).
>
> Regards,
>
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
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