[rt-users] Show Ticket Message in Search/Results.html

David Schmidt david.schmidt at univie.ac.at
Mon Apr 25 03:58:16 EDT 2016


On 25.04.2016 08:49, Christian Loos wrote:
> Am 25.04.2016 um 08:46 schrieb David Schmidt:
>> Another path that looks weird to me is:
>> 
>> "local/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
>> 
>> shouldnt that be
>> 
>> "local/Callbacks/YourOrg/Elements/RT/Ticket/ColumnMap/Once"
> Arg ... I missed this, this must be
> "local/html/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
> 
> 
> Chris

Hey Chris, thanks for your help.

After a bit of debugging these appear to be the correct locations:

"local/html/Callbacks/Univie/Search/Elements/BuildFormatString/Default"
"local/html/Callbacks/Univie/Elements/RT__Ticket/ColumnMap/Once"
"local/lib/RT/Ticket_Local.pm"

I'll wrap everything up in an extension and put it on github.

cheers
david



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