[rt-users] Show Ticket Message in Search/Results.html
David Schmidt
david.schmidt at univie.ac.at
Mon Apr 25 04:48:34 EDT 2016
On 25.04.2016 09:58, David Schmidt wrote:
> On 25.04.2016 08:49, Christian Loos wrote:
>> Am 25.04.2016 um 08:46 schrieb David Schmidt:
>>> Another path that looks weird to me is:
>>>
>>> "local/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
>>>
>>> shouldnt that be
>>>
>>> "local/Callbacks/YourOrg/Elements/RT/Ticket/ColumnMap/Once"
>> Arg ... I missed this, this must be
>> "local/html/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
>>
>>
>> Chris
>
> Hey Chris, thanks for your help.
>
> After a bit of debugging these appear to be the correct locations:
>
> "local/html/Callbacks/Univie/Search/Elements/BuildFormatString/Default"
> "local/html/Callbacks/Univie/Elements/RT__Ticket/ColumnMap/Once"
> "local/lib/RT/Ticket_Local.pm"
>
> I'll wrap everything up in an extension and put it on github.
>
> cheers
> david
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
https://github.com/davewood/RT-Extension-TicketPreview
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