[rt-users] Show Ticket Message in Search/Results.html

Jim Brandt jbrandt at bestpractical.com
Mon Apr 25 09:42:14 EDT 2016


Sorry, late to the conversation, but here's something I think is similar:

https://metacpan.org/pod/RT::Extension::PreviewInSearch

On 4/25/16 4:48 AM, David Schmidt wrote:
> On 25.04.2016 09:58, David Schmidt wrote:
>> On 25.04.2016 08:49, Christian Loos wrote:
>>> Am 25.04.2016 um 08:46 schrieb David Schmidt:
>>>> Another path that looks weird to me is:
>>>>
>>>> "local/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
>>>>
>>>> shouldnt that be
>>>>
>>>> "local/Callbacks/YourOrg/Elements/RT/Ticket/ColumnMap/Once"
>>> Arg ... I missed this, this must be
>>> "local/html/Callbacks/YourOrg/Elements/RT__Ticket/ColumnMap/Once"
>>>
>>>
>>> Chris
>>
>> Hey Chris, thanks for your help.
>>
>> After a bit of debugging these appear to be the correct locations:
>>
>> "local/html/Callbacks/Univie/Search/Elements/BuildFormatString/Default"
>> "local/html/Callbacks/Univie/Elements/RT__Ticket/ColumnMap/Once"
>> "local/lib/RT/Ticket_Local.pm"
>>
>> I'll wrap everything up in an extension and put it on github.
>>
>> cheers
>> david
>> ---------
>> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>> * Washington DC - May 23 & 24, 2016
>
> https://github.com/davewood/RT-Extension-TicketPreview
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016



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