[rt-users] Importing ticketing data into the RT SQL database
dave.a.florek at gmail.com
Wed Apr 27 12:30:33 EDT 2016
I'm about to import a large amount of ticketing data into the RT SQL
database. I spotted three sections in the SQL db (objectcustomfieldvalues,
attachments, tickets) to import the data to. Since I'm unfamiliar with the
db backend, can I generate any of my own set of identifiers as long as they
aren't duplicate of the identifiers that are already present in the SQL db?
Thanks in advance,
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