[rt-users] Stuck in Login page

[Hugo Escobar]

Hi,

We are in the process of upgrading rt to 4.4.1

I'm having a problem with my local instance. I cannot go beyond the login
page. Note the following lines in the apache logs. The first two lines (in
blue) appear when it works ok

<local ip> - - [02/Aug/2016:13:39:45 -0400] "POST /NoAuth/Login.html
HTTP/1.1" 302 -
<local ip> - - [02/Aug/2016:13:39:45 -0400] "GET / HTTP/1.1" 200 6979
<local ip> - - [02/Aug/2016:13:39:45 -0400] "GET
/NoAuth/Login.html?next=f7662257268ca40cca1dc91310117c47 HTTP/1.1" 200 6993
<local ip> - - [02/Aug/2016:13:39:45 -0400] "GET
/NoAuth/Login.html?next=982ee72957d160bd2a07b3a938d2fa79 HTTP/1.1" 200 6993
              (...)


It looks like it's not an authentication problem (from rt logs):
[3778] [Tue Aug  2 17:39:45 2016] [info]: Successful login for root from
<local ip> (/path/to/rt-4.4.1/sbin/../lib/RT/Interface/Web.pm:831)

I've done all those basic debugging procedures like erasing browser
cookies, restarting apache erasing the mason cache, etc and nothing seems
to work. Google searches haven't given me anything useful either

Any help will be highly appreciated

-- 
Regards,

Hugo Escobar

<http://www.associationfinancialservices.com/>

4770 Biscayne Blvd, Ste 700
Miami, FL 33137

main: 305.677.0022
support: 305.921.4620
email: hescobar at afslc.com

Follow us on Facebook and Linked-In
<http://www.facebook.com/pages/Miami-FL/ASSOCIATION-FINANCIAL/64952991864>
<http://www.linkedin.com/companies/1006276>

NOTICE: This email and any attachment to this email may contain
confidential information. If you are not the intended recipient, you must
not review, retransmit, convert to hard copy, photocopy, use or disseminate
this email or any attachments to it. If you have received this email in
error, please notify us immediately by return email and delete this
message. Please note that if this email contains a forwarded message or is
a reply to a prior message, some or all of the contents of this message or
any attachments may not have been produced by our firm. *As our firm may be
deemed a debt collector, if your payment is in default, we may be
attempting to collect a debt on behalf of the association, and any
information obtained may be used for that purpose.*
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160802/1fbe0c4a/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: facebook-24x24.png
Type: image/png
Size: 814 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160802/1fbe0c4a/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: linkedin-24x24.png
Type: image/png
Size: 875 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160802/1fbe0c4a/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: AFS_logo.png
Type: image/png
Size: 3183 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160802/1fbe0c4a/attachment-0002.png>