[rt-users] Adding File from Custom Field to Update Page or reply template

Raed El-Hames relhames at daisygroup.com
Wed Aug 17 13:33:41 EDT 2016


RT-4.2 , Mysql 5 apache2 with mod_perl

I would like to add a file from “Upload one file” custom field as an attachment within Update.html
Ie , when a user update a ticket (reply or comment), under certain conditions I would like the file stored in an “Upload one file” ticket CF to be added as an Attachment , if its not possible to add it this way , is it possible to add the file attachment within the correspondence template ??

Tried google and lists could n’t find a solution

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