[rt-users] manipulate correspond content in history

Woody - Wild Thing Safaris woody at wildthingsafaris.com
Fri Aug 19 08:26:12 EDT 2016

HI all,

My correspond scrip adds a table of CF values to the correspond email 
from the template, and sends to the client. I would like those same 
changes appended to the transaction content that appears in the history, 
so it matches what was sent to the client and we know easily what was sent.

to test i have made a scrip, on correspond, custom action, template blank

action is

my $content = $self->TransactionObj->ContentObj->Content;
$content .= "SOME OTHER STUFF";

no errors, but the content is not changed





Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.

UK: 2B Habbo St, Greenwich, London
Dar es Salaam: 5 Ethan St, Mbezi beach
Arusha: 3 Ebeneezer Rd, Njiro
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Office Mobile: +255 (0) 773 503 502
Direct: +255 742 373 327
Skype: woody1tz

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