[rt-users] Adding ticket "Description" to the top of the page

[Chris McClement]

By default, I sort ticket History so that the newest entry is at the top.
However, I would like to be able to have the original request visible when
I first open a ticket. Does anyone have any suggestions for achieving this?
In other words, the Display tab of a ticket would have a section containing
the first comment/description, but the History section would still be
sorted with newest item at the top of the list.
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