[rt-users] RT 4.4.1 LDAP Authentication issue.

Martin Wheldon martin.wheldon at greenhills-it.co.uk
Fri Dec 9 07:59:11 EST 2016


You could either use another unique attribute i.e mail or add another 
uid to each RT user prefixed by a letter.

dn: uid=123456,dc=my,dc=domain
uid: 123456
uid: x123456

Best Regards


On 2016-12-09 12:49, Joop wrote:
> On 9-12-2016 13:38, Claude EDUMA wrote:
>> Hi Joop,
>> Thank you for your quick answer.
>> We have tested with non numerical username and result is OK.
>> Well in my organisation we use ldap uid for username. Any suggestion
>> to resolve this issue ?
> Please keep the list in the loop.
> I think the problem is in the function(s) which load the user info.
> These functions take a name OR an id and then load the corresponding
> info. When  usernames are IDs that doesn't work any more. Other than
> patching all functions which use this I don't see another solution than
> to change the use of uid as a username, sorry.
> Joop
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017

More information about the rt-users mailing list