[rt-users] external templates

[Matt Zagrabelny]

Hey Woody,

I haven't encountered external templates. Obviously, anything is
possible - but I don't know the best solution for your problem.

-m

On Mon, Dec 19, 2016 at 11:14 AM, Woody - Wild Thing Safaris
<woody at wildthingsafaris.com> wrote:
> Hi All,
>
> I've searched long and hard, but to my surprise not found anything that
> relates to external templates - maybe it's so trivially obvious that the
> question is a non question, but i have to ask it.
>
> i have externalised customfields, conditions, actions etc. but templates,
> especially those containing perl code are still in a textarea input box.
>
> what would anyone recommend as a solution to this.
>
> I'm almost expecting a one-liner like:
>
> { import Templates/MyTemplate }
>
> if import were such a concept in perl
>
> thanks in advance
>
> Woody.
>
>
> --
>
> -----------------------
>
> Richard Wood (Woody)
> Managing Director
> Wild Thing Safaris Ltd.
>
> UK: 2B Habbo St, Greenwich, London
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>