[rt-users] RT 4.4.1, Assets, empty names

Gérald Sédrati-Dinet gibus at easter-eggs.com
Tue Dec 20 12:06:49 EST 2016


Le 20/12/2016 à 16:33, Kyle Dippery a écrit :
> This seems like such a silly thing, that I must be missing something. 
> If I create an Asset, but leave the Name field blank, how do I later
> select that Asset?
> 
> I can see it in Search results, but there are no clickable spots in its
> line except the show-related-tickets links.

What you see in Search results depends on $AssetSearchFormat settings.
By default (RT_Config.pm) it is:

q[
    '<a
href="__WebHomePath__/Asset/Display.html?id=__id__">__Name__</a>/TITLE:Name',
    Description,
    '__Status__ (__Catalog__)/TITLE:Status',
    Owner,
    HeldBy,
    Contacts,
    '__ActiveTickets__ __InactiveTickets__/TITLE:Related tickets',
]

with the link (href) on the name field.

To solve your issue, you can redefine $AssetSearchFormat with __id__
instead of __Name__.
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