[rt-users] RT 4.4.1, Assets, empty names

[Kyle Dippery]

I'm pretty sure I'm not a fraud.  Did I fail the checks because my 
address is @uky.edu but the server is outlook.com or something?

Anyway I re-discovered, after sending, how to link to a different field 
in the search results, so nevermind.

(
...
Set($AssetSearchFormat, q[
     '<a 
href="__WebHomePath__/Asset/Display.html?id=__id__">__Name__</a>/TITLE:Name',
     '<a 
href="__WebHomePath__/Asset/Display.html?id=__id__">__CustomField.{Unique 
Asset Number}__</a>/TITLE:UA #',
     '__CustomField.{User}__/TITLE:User',
     Description,
     '__Status__/TITLE:Status',
     '__CustomField.{MAC}__/TITLE:MAC',
     '__CustomField.{IP Address}__/TITLE:IP Address',
     '__CustomField.{Property Tag}__/TITLE:Property Tag',
     '__CustomField.{Serial Number}__/TITLE:Serial Number',
     '__ActiveTickets__ __InactiveTickets__/TITLE:Related tickets',
]) unless $AssetSearchFormat;
...
)

Thanks again,
Kyle

On 12/20/2016 10:33 AM, Kyle Dippery wrote:
> This sender failed our fraud detection checks and may not be who they 
> appear to be. Learn about spoofing at http://aka.ms/LearnAboutSpoofing
>
> This seems like such a silly thing, that I must be missing something.
> If I create an Asset, but leave the Name field blank, how do I later
> select that Asset?
>
> I can see it in Search results, but there are no clickable spots in its
> line except the show-related-tickets links.
>
> Thanks,
> Kyle
>
> -- 
> Kyle Dippery
> Engineering Computing Services
> 219 RMB
> 859-257-1346
>

-- 
Kyle Dippery
Engineering Computing Services
219 RMB
859-257-1346