[rt-users] Set AdminCC for ticket in Incidents Queue (RT 4.4.1)

Przemek nalesnikizdzemorem at gmail.com
Thu Dec 22 15:28:15 EST 2016


Investigations and Incident Reports queues have ability to set
correspondents and AdminCC's assigned to particular ticket (via People
section).

How can I have such the same effect in Incidents Queue? I would like to
be able to set AdminCC for single user/group for given ticket. I can
only have assigned AdminCC's for all queue via Watchers menu.

Thank you for your time and help!

Przem
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