[rt-users] rt-server.fcgi hangs

[Scott Lambert]

On Mon, Feb 01, 2016 at 09:26:01PM +0000, Parish, Brent wrote:
> On Mon, Feb 01, 2016 at 03:54, Joseph Mays wrote:
> > Error message is: FastCGI: incomplete headers (0 bytes) received from server "/usr/local/sbin/rt-server.fcgi"
> >
>
> Unfortunately, problems like this can be related to so many things
> that it becomes time consuming to go back and forth a lot to
> troubleshoot it.

Yeah, that's pretty much generic CGI handler failed to complete.  The
reason is likely in your http-error.log.  It could be because of syntax,
permissions, wrong path to perl, wrong version of perl, missing perl
library, SELINUX, or just about anything else.

First, read the logs.

Second, try running the script by hand as the web server would using the
web server's permissions.  That will point out a lot of problems.

You're not really having an RT issue.  This is just a generic
configuring the web server issue.

-- 
Scott Lambert                    KC5MLE                       Unix SysAdmin
lambert at lambertfam.org