[rt-users] override mail adress for forwarding

frankfurter d.weidhofer at krone.at
Thu Feb 11 08:19:21 EST 2016


i'm trying to find a way to forward tickets from one of our queues with the
queues mailaddress, NOT the users address. 
the problem is we need this only for one queue, for all other queues we need 
Set($ForwardFromUser, 1); in RT_SiteConfig. 

is there a way to override the users address in a template or scrib ? 

thanks in advance


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