[rt-users] Problems with SLA since upgrading to 4.4

Yourevilness slicer at onthenet.com.au
Tue Feb 16 16:54:01 EST 2016


Thanks Shawn.  Thats all it was… Working perfectly now.

I feel silly for not seeing that option!

Appreciate your help.
Leigh

> On 17 Feb 2016, at 6:25 AM, Shawn Moore [via RequestTracker] <ml-node+s8502n61396h91 at n7.nabble.com <mailto:ml-node+s8502n61396h91 at n7.nabble.com>> wrote:
> 
> On 2016年2月11日 at 0:46:59, Yourevilness ([hidden email] <x-msg://3/user/SendEmail.jtp?type=node&node=61396&i=0>) wrote: 
> > Hello, 
> 
> Hi, 
> 
> > Recently upgraded from 4.2.11 > 4.4.0 which has SLA in its core config. […] 
> > Doesn't appear to work. Can someone have a look over my settings or tell me 
> > what i'm missing? 
> 
> Could you check each queue’s Basics admin page to see if “SLA Enabled” is checked? 
> 
> Thanks, 
> Shawn 
> --------- 
> RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html <http://bestpractical.com/services/training.html>) 
> * Hamburg Germany - March 14 & 15, 2016 
> * Washington DC - May 23 & 24, 2016 
> 
> If you reply to this email, your message will be added to the discussion below:
> http://requesttracker.8502.n7.nabble.com/Problems-with-SLA-since-upgrading-to-4-4-tp61345p61396.html <http://requesttracker.8502.n7.nabble.com/Problems-with-SLA-since-upgrading-to-4-4-tp61345p61396.html>
> To unsubscribe from Problems with SLA since upgrading to 4.4, click here <http://requesttracker.8502.n7.nabble.com/template/NamlServlet.jtp?macro=unsubscribe_by_code&node=61345&code=c2xpY2VyQG9udGhlbmV0LmNvbS5hdXw2MTM0NXwyMTI0MDg0OTg0>.
> NAML <http://requesttracker.8502.n7.nabble.com/template/NamlServlet.jtp?macro=macro_viewer&id=instant_html%21nabble%3Aemail.naml&base=nabble.naml.namespaces.BasicNamespace-nabble.view.web.template.NabbleNamespace-nabble.view.web.template.NodeNamespace&breadcrumbs=notify_subscribers%21nabble%3Aemail.naml-instant_emails%21nabble%3Aemail.naml-send_instant_email%21nabble%3Aemail.naml>




--
View this message in context: http://requesttracker.8502.n7.nabble.com/Problems-with-SLA-since-upgrading-to-4-4-tp61345p61397.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160216/032575fb/attachment.html>


More information about the rt-users mailing list