[rt-users] New child ticket with relationship
Woody - Wild Thing Safaris
woody at wildthingsafaris.com
Tue Feb 16 12:54:52 EST 2016
Hello,
I've been using the code from wiki page CreateChildTicket for some time,
though i modified it to only make new-MemberOf tickets
http://requesttracker.wikia.com/wiki/CreateChildTicket
My code is
<form action="/Ticket/Create.html" name="CreateBookingTicketInQueue">
<input type="hidden" name="new-MemberOf" value="<%$Object->Id%>">
<input type="hidden" name="CloneTicket" value="<%$Object->Id%>">
<input type="hidden" name="Requestors" value="">
<input type="hidden" name="Cc" value="<%$Object->OwnerObj->EmailAddress%>">
<input name="Queue" type="hidden" value="3">
<input class="button" type="submit" value="New Booking"
onclick="CreateBookingTicketInQueue.target='_blank';return true;">
</form>
this works fine and creates a new ticket with the MemberOF relationship,
I now want to create other relationships.
However if i change that part to new-RefersTo, DependsOn-new or any of
the other relationships, it creates a ticket, but there is no
link/relationship. the only one that works is new-MemberOf
can anyone think of why this might be? Is there anything different about
the relationships?
i've drawn a blank.
w.
--
-----------------------
Richard Wood (Woody)
Managing Director
Wild Thing Safaris Ltd.
UK: 2B Habbo St, Greenwich, London
Dar es Salaam: 5 Ethan St, Mbezi beach
Arusha: 3 Ebeneezer Rd, Njiro
PO BOX 34514 DSM
Office: +255 (0) 222 617 166
Office Mobile: +255 (0) 773 503 502
Direct: +255 742 373 327
Skype: woody1tz
http://wildthingsafaris.com
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