[rt-users] Hardware recommendation
branimir.radovic at gmail.com
Mon Feb 22 08:36:34 EST 2016
I need recommendation for hardware for RT server.
We have problem with current case management solution (web based on local
server) and thinking of moving to RT.
Sinc June 2012 until today we made 93.500 cases (2012 16K+, 2013 23K+, 2014
24K+, 2015 29K+) with some attached documents (pdf, jpeg, mail, xls...). We
have 11 people in call center who work on cases (email and phones) with help
of 3-4 people during holiday season when is high amount of new cases.
Currently we use mail seperate from case managment application but we would
like to integrate inside RT because we receive lot of cases by email.
So, I need some recommendation for for this size of load for RT.
Also we have tendency to grow.
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