[rt-users] Display ticket
androponia at gmail.com
Thu Jan 7 14:16:55 EST 2016
Can you please tell me how to Turn off QuoteFolding ? globally? thanks
El jue., 7 ene. 2016 a las 14:03, Parish, Brent (<bparish at cognex.com>)
> I'm not convinced that quoting using the pound/hash symbol is a bug?
> RT does quote folding by a number of different tactics/symbols (presumably
> to accommodate the wide variety of email clients and various forms of
> quoting forwarded text).
> I second the turning it off by user (I do that personally).
> If it is only a few tickets here and there, you can also simply click on
> the links used to toggle/expand the quoting within that email/ticket.
> Lastly, you could click on the "Show all quoted text" to expand them all
> within that ticket (located to the right at the very top of the History
> section of the page).
> -----Original Message-----
> From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On
> Behalf Of Matt Zagrabelny
> Sent: Thursday, January 07, 2016 11:13 AM
> To: Andrea Caputto
> Cc: rt-users
> Subject: Re: [rt-users] Display ticket
> On Thu, Jan 7, 2016 at 10:03 AM, Andrea Caputto <androponia at gmail.com>
> > do you see the picture i have attached?
> Yep. :)
> maybe that explains, the problem is
> > in the display of the message, i write something linke:
> > ## execute comand
> > find --name pepe
> > and in the tickets show only "find --name ..." and the phrases that
> > begin with ## dont show , are hide.
> Okay. Now I understand.
> RT tries to do quote folding:
> but their logic is failing for your example.
> It looks like RT is using HTML::Quoted to do the quoting. I see three
> options for you:
> 1. Turn off QuoteFolding either globally or per user.
> 2. Submit a bug report for RT.
> 3. Dig into HTML::Quoted to see why it is misquoting your example.
-------------- next part --------------
An HTML attachment was scrubbed...
More information about the rt-users