[rt-users] How to clone the ticket

[Maik Nergert]

On 01/08/2016 12:11 PM, Ashley Etherington wrote:
> You can create a child of the ticket using the links section

Open your existing ticket and look at the links section and click on 
create. This will "clone" your ticket and all custom fields

Link should look like: 
Create.html?Queue=12&CloneTicket=84816&new-MemberOf=84816



BTW: Is there any possibility to clone the whole or selected content too?
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