[rt-users] Check custom field when changing queues

Keith Edmunds kae at midnighthax.com
Mon Jan 18 09:24:34 EST 2016


Hi everyone

We want to check that a specific custom field has been set (to any
non-blank value) before allowing a ticket to be moved from our Triage queue
to any other queue. Does anyone have any code that does that?

Thanks,
Keith
-- 
"Why does God hate me so much? Is it because I don't believe in him?" -
Sidney Morgenbesser
    



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