Hi, On Mon, Jan 25, 2016 at 7:45 AM, Kriegers Horst <Horst.Kriegers at loro.ch> wrote: > Hello, > > > > Custom fields do not work after migrating from version 4.2.0 to 4.2.12 > release, tickets are not updated. That shouldn't be the case. Do you have any JS or callbacks that would be "interfering" with RT? -m