[rt-users] help

Nagraj Arya nagraj.arya at ericsson.com
Tue Jul 5 12:43:37 EDT 2016


Can Anyone Help?

From: Nagraj Arya
Sent: Thursday, June 30, 2016 8:02 AM
To: 'rt-devel at lists.bestpractical.com'; 'rt-users at lists.bestpractical.com'
Subject: help

Hi,
I am new to RT so your help is really appreciated.
We are trying to see if we can create a dashboard and add a field which shows all the attachments for that ticket in the dashboard itself
[cid:image001.png at 01D1D6B2.AA266220]
Instead of going to the ticket details and  seeing the attachments.

[cid:image002.png at 01D1D6B2.AA266220]


Is it possible, can you please guide me to achieve it..

//BR
Nagraj Arya
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