[rt-users] help

Nagraj Arya nagraj.arya at ericsson.com
Tue Jul 5 12:55:39 EDT 2016


Can Anyone Help?


From: rt-devel [mailto:rt-devel-bounces at lists.bestpractical.com] On Behalf Of Nagraj Arya
Sent: Thursday, June 30, 2016 8:01 AM
To: rt-devel at lists.bestpractical.com; rt-users at lists.bestpractical.com
Subject: [rt-devel] help

Hi,
I am new to RT so your help is really appreciated.
We are trying to see if we can create a dashboard and add a field which shows all the attachments for that ticket in the dashboard itself
[cid:image001.png at 01D1D6B4.590F5750]
Instead of going to the ticket details and  seeing the attachments.

[cid:image002.png at 01D1D6B4.590F5750]


Is it possible, can you please guide me to achieve it..

//BR
Nagraj Arya
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160705/afc42add/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 14331 bytes
Desc: image001.png
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160705/afc42add/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 9303 bytes
Desc: image002.png
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160705/afc42add/attachment-0001.png>


More information about the rt-users mailing list