[rt-users] help

it_stuff at telenet.be it_stuff at telenet.be
Thu Jul 7 08:44:29 EDT 2016


this would be something awsome! 

----- Original Message -----

From: "Nagraj Arya" <nagraj.arya at ericsson.com> 
To: rt-users at lists.bestpractical.com 
Sent: Tuesday, July 5, 2016 6:55:39 PM 
Subject: Re: [rt-users] help 



Can Anyone Help? 






From: rt-devel [mailto:rt-devel-bounces at lists.bestpractical.com] On Behalf Of Nagraj Arya 
Sent: Thursday, June 30, 2016 8:01 AM 
To: rt-devel at lists.bestpractical.com; rt-users at lists.bestpractical.com 
Subject: [rt-devel] help 




Hi, 

I am new to RT so your help is really appreciated. 

We are trying to see if we can create a dashboard and add a field which shows all the attachments for that ticket in the dashboard itself 



Instead of going to the ticket details and seeing the attachments. 









Is it possible, can you please guide me to achieve it.. 



//BR 

Nagraj Arya 

--------- 
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training 
* Los Angeles - September, 2016 

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