[rt-users] help

it_stuff at telenet.be it_stuff at telenet.be
Thu Jul 7 08:44:29 EDT 2016

this would be something awsome! 

----- Original Message -----

From: "Nagraj Arya" <nagraj.arya at ericsson.com> 
To: rt-users at lists.bestpractical.com 
Sent: Tuesday, July 5, 2016 6:55:39 PM 
Subject: Re: [rt-users] help 

Can Anyone Help? 

From: rt-devel [mailto:rt-devel-bounces at lists.bestpractical.com] On Behalf Of Nagraj Arya 
Sent: Thursday, June 30, 2016 8:01 AM 
To: rt-devel at lists.bestpractical.com; rt-users at lists.bestpractical.com 
Subject: [rt-devel] help 


I am new to RT so your help is really appreciated. 

We are trying to see if we can create a dashboard and add a field which shows all the attachments for that ticket in the dashboard itself 

Instead of going to the ticket details and seeing the attachments. 

Is it possible, can you please guide me to achieve it.. 


Nagraj Arya 

RT 4.4 and RTIR Training Sessions https://bestpractical.com/training 
* Los Angeles - September, 2016 

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