[rt-users] change default https to http

Veloso Fuentes Fernando Alberto FVeloso at entel.cl
Tue Jul 12 11:58:34 EDT 2016

Andy, thank you very much for the reply. Still I do not quite understand what I do. For example, I want to change the default https to http on port 8080. This is the configuration that I have and currently does not work:

On RT_SiteConfig.pm:

Set( $rtname, 'ticket2.sva.cl');
Set( $Organization, 'entel.sva.cl');
Set( $Timezone, 'America/Santiago');
Set( $WebDomain, 'ticket2.sva.cl');
Set( $WebPort, 8080);
Set( $WebPath, '');
Set( $DisableGD, 0);
Set( $WebURL, 'http://ticket2.sva.cl:8080');

On httpd.conf:

Listen 8080

<VirtualHost *:8080>
    ServerName ticket2.sva.cl
    Redirect / http://ticket2.sva.cl:8080


Fernando Alberto Veloso Fuentes _Ingeniero de Plataformas
Tecnología y Operaciones - Entel
Amunátegui 20 piso 14 - Chile
Tel. (56 2) 23603144
fveloso at entel.cl<mailto:fveloso at entel.cl>

De: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] En nombre de Andy Smith
Enviado el: martes, 12 de julio de 2016 10:56
Para: rt-users at lists.bestpractical.com
Asunto: Re: [rt-users] change default https to http

Hi Fernando,

  changing between HTTP and HTTPS is configured in your web server. The only thing you can configure in RT is the URL and port RT uses for links in the GUI and that it puts in emails as links, which obviously need to match how you have your web server configured in order for the links to work. Ie see WebBaseURL and WebPort here:


thanks, Andy.


Este correo es dirigido solo a las personas que aparecen como destinatarios y
puede contener información confidencial o privilegiada. Si usted recibió este correo
por error, por favor notificar inmediatamente al emisor y elimine el correo original.
Cualquier otro uso de este correo esta prohibido.


This message is for the designated recipient only and may contain privileged or
confidential information. If you have received it in error, please notify the sender
immediately and delete the original. Any other use of the email is prohibited.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160712/3fa4102b/attachment.htm>

More information about the rt-users mailing list