[rt-users] SLA confusion

Nilesh me at nileshgr.com
Sat Jul 16 01:05:08 EDT 2016

On Sat, 2016-07-16 at 06:59 +0200, René Seindal wrote:
> You have the misspelling 
> SerivceBusinessHours
> in there.

Fixed that & restarted the processes. Still same behaviour observed. Ticket with
SLA of 3 days gets assigned a due date of 5th August! :-S

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