[rt-users] Transaction Report

Matt Zagrabelny mzagrabe at d.umn.edu
Tue Jun 14 15:19:46 EDT 2016


On Tue, Jun 14, 2016 at 1:58 PM, Jesse Maseto
<jesse at bywatersolutions.com> wrote:
> Hello All,
>
> I was wondering if there was a way to tracker a transaction of a ticket.
> Here is the scenario I'm referring to.
>
> The ticket is assigned an owner and then the owner reassigning the ticket.
> This is recorded as a "Given" transaction in RT.
>
> I would love a way to track these types of transactions.

Track in what context?

You can get at the data via the API.

-m



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