[rt-users] Anyone know how to create a clickable link like this?

[Dustin Graves]

Hi Mike,

This is a pretty neat idea. I looked into it a bit and it seems to be what Gmail calls a ‘Go-To Action’ https://developers.google.com/gmail/markup/reference/go-to-action <https://developers.google.com/gmail/markup/reference/go-to-action>

I couldn’t get it to work in my first pass, but Gmail was also flagging my test RT as spam so I don’t know if that has something to do with the link not showing up.

I’ll play around with it a little more when I get the chance.

Thank you,
Dustin

> On Jun 17, 2016, at 11:15 AM, Mike Johnson <mike.johnson at nosm.ca> wrote:
> 
> So, easy to create a link in the emails triggered by scrips... but, I see Zendesk(another ticketing system) that I interact with for another software we run onsite sends emails that show up in GMail with this cool little button...
> 
> <image.png>
> 
> Anyone know what creates this and has anyone tried making something like this within RT templates?
> 
> -- 
> Mike Johnson
> Datatel Programmer/Analyst
> Northern Ontario School of Medicine
> 955 Oliver Road
> Thunder Bay, ON   P7B 5E1
> Phone: (807) 766-7331
> Email: mike.johnson at nosm.ca <mailto:mike.johnson at nosm.ca>---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Los Angeles - September, 2016

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