[rt-users] url encoding

[Emmanuel Lacour]

Le 22/06/2016 à 01:16, Joe Kirby a écrit :
> I have a template which provides a link to our survey tool and recently
> I was asked to add subject to the parts included in the url. 
> 
> Since the ticket subject contains spaces, etc. that may not lend them
> selves to a url
> 
> I found a way to handle spaces but then I get a subject with a # sign
> which creates a short circuited subject value
> 
> Below are 2 options with the ending part(in red) differs. 
> 
> The first one works but only handles spaces. 
> 
> The second one would be wholistic but RT does not like the syntax. Any
> ideas?
> 


you can use:


{use URI::Escape; uri_escape($Ticket->Subject);}


or any other perl module that does the same.