[rt-users] Running RT at /rt rather than / with Nginx

Frank Wissink frank.wissink at gmail.com
Thu Mar 3 00:19:23 EST 2016


Hi,
I know that problem I had this on my installation althoug. 

To resolve that Problem I changed the Login template. In that template you have to add the suburl. In your case /rt to the submit function.

> Am 29.02.2016 um 23:14 schrieb François Meehan <fmeehan at vuwall.com>:
> 
> Hi all, 
> 
> I am trying to change the location of our RT server to access it at http://mysite.com/rt instead of http://mysite.com.
> 
> We are using NGINX and I followed instructions from the documentation, namely, we changed the default file content of sites-enabled to: 
> 
> server {
>         listen 80;
>         server_name mysite.com;
>         access_log  /var/log/nginx/access.log;
> 
>         location /rt {
>             fastcgi_param  QUERY_STRING       $query_string;
>             fastcgi_param  REQUEST_METHOD     $request_method;
>             fastcgi_param  CONTENT_TYPE       $content_type;
>             fastcgi_param  CONTENT_LENGTH     $content_length;
> 
>             fastcgi_param  SCRIPT_NAME        "";
>             fastcgi_param  PATH_INFO          $uri;
>             fastcgi_param  REQUEST_URI        $request_uri;
>             fastcgi_param  DOCUMENT_URI       $document_uri;
>             fastcgi_param  DOCUMENT_ROOT      $document_root;
>             fastcgi_param  SERVER_PROTOCOL    $server_protocol;
> 
>             fastcgi_param  GATEWAY_INTERFACE  CGI/1.1;
>             fastcgi_param  SERVER_SOFTWARE    nginx/$nginx_version;
> 
>             fastcgi_param  REMOTE_ADDR        $remote_addr;
>             fastcgi_param  REMOTE_PORT        $remote_port;
>             fastcgi_param  SERVER_ADDR        $server_addr;
>             fastcgi_param  SERVER_PORT        $server_port;
>             fastcgi_param  SERVER_NAME        $server_name;
>             fastcgi_pass 127.0.0.1:9000;
>         }
>     }
> 
> and in Site_Config.pm we put the following: 
> 
> Set($WebPath, "/rt");
> Set($WebBaseURL, 'http://mysite.com');
> 
> When trying to access the site we get the following error  “Too many redirect occurred trying to open http://mysite.com/rt/NoAuth/Login.html?” 
> 
> 
> Any ideas?
> 
> Thanks in advance, 
> 
> -- 
> François MEEHAN
> Technical Support | Support Technique
> VuWall Technology, Inc.
> 
> 
> Tel: +1 514-505-4436
> Skype: VuWall-Support
> 
> ---------
> RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html)
> * Hamburg Germany - March 14 & 15, 2016
> * Washington DC - May 23 & 24, 2016
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