[rt-users] Issues After Upgrading to 4.4

[Satyajeet Singh]

Dear Sean,

Did you manage to find any solution for this. Apologies, but we are
planning t update to 4.4 for new features but not able to do it due to this
issue.

Thanks a lot for your help.


--
Kind Regards,
Satyajeet Singh
Dubai: +971 551185369
India: +91 9911547664

On 17 February 2016 at 09:35, Satyajeet Singh <jeet.0733 at gmail.com> wrote:

> Hi Sean,
>
> Thanks for replying, I checked that, its system default for all the
> unprivileged users and it is set as Asia/Dubai on OS and in RT_SiteConfig.pm
>
>
>
>
> On 16 February 2016 at 22:05, Sean Ellefson <scellef at pdx.edu> wrote:
>
>> HI Satyajeet,
>>
>> Have you checked the locale settings under your user options?  There's an
>> option for listing all dates under GMT next to others around your timezone.
>>
>> On Sat, Feb 13, 2016 at 9:55 PM, Satyajeet Singh <jeet.0733 at gmail.com>
>> wrote:
>>
>>> Hi All,
>>>
>>> Did anyone face this issue ?
>>>
>>>
>>>
>>> --
>>> Kind Regards,
>>> Satyajeet Singh
>>> Dubai: +971 551185369
>>> India: +91 9911547664
>>>
>>> On 11 February 2016 at 21:45, Satyajeet Singh <jeet.0733 at gmail.com>
>>> wrote:
>>>
>>>> Hi All,
>>>>
>>>> After Upgrading to 4.4 I noticed that values for Custom DateTime Fields
>>>> entered by non root users is being considered as UTC irrespective of what
>>>> timezone has been set in RT_SIteConfig. For en example, with Asia/Dubai
>>>> (UTC +4) as a time zone, when I select 6:00 PM and create the ticket, it
>>>> gets displayed as 10:00PM. However there is no such issues when logged in
>>>> as root.
>>>>
>>>> Appreciate your immediate support on this.
>>>>
>>>> Thank you
>>>> --
>>>> Kind Regards,
>>>> Jeet
>>>>
>>>
>>>
>>> ---------
>>> RT 4.4 and RTIR Training Sessions (
>>> http://bestpractical.com/services/training.html)
>>> * Hamburg Germany - March 14 & 15, 2016
>>> * Washington DC - May 23 & 24, 2016
>>>
>>
>>
>>
>> --
>>
>> Sean Ellefson
>> Linux Systems Administrator - Computer Infrastructure Services
>> Office of Information Technologies
>> Portland State University
>> Phone: 503-725-9157
>> scellef at pdx.edu
>>
>>
>>
>
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