[rt-users] rt-ldapimport user updates failing

John Bako john.bako at nyu.edu
Thu Mar 17 13:28:47 EDT 2016


Hi,

rt-dapimport successfully imported users, but user updates fail on
subsequent runs with the following error:

[23104] [Thu Mar 17 17:12:28 2016] [debug]: User xyz123 already exists as
6, updating their data
(/var/www/site_tickets_bio_nyu_edu/rt4/sbin/../lib/RT/LDAPImport.pm:857)
[23104] [Thu Mar 17 17:12:28 2016] [debug]: User Nobody: Can not modify
system users
User Nobody: Can not modify system users
User Nobody: Invalid syntax for email address
(/var/www/site_tickets_bio_nyu_edu/rt4/sbin/../lib/RT/LDAPImport.pm:860)


I'm running the import as root and I can't find a user named "Nobody" in RT
if I wanted to assigned privileges.

Thanks, John

--
John Bako
Manager, Scientific Computing
Department of Biology & Center for Genomics and Systems Biology
New York University
212-998-8207 (office)
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