[rt-users] Custom scrip condition
martin.wheldon at greenhills-it.co.uk
Tue Mar 22 10:25:54 EDT 2016
The following plugin may be what you are looking for.
On 2016-03-22 13:49, raymond.teunissen at kpn.com wrote:
> I'm trying to find a way to add a custom scrip-condition, for when a
> ticket is merged.
> The thing I basically want is that when ticket 1 is merged into ticket
> 2 (which is closed), it automagically sets the status of ticket 2 to
> open. I'm running RT 4.2, and I'm not good in Perl. Can anyone help me
> with the code for the custom condition?
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
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