[rt-users] Custom scrip condition

[Martin Wheldon]

Hi Raymond,

The following plugin may be what you are looking for.

https://metacpan.org/pod/RT::Extension::AdminConditionsAndActions

Best Regards

Martin

On 2016-03-22 13:49, raymond.teunissen at kpn.com wrote:
> Hi,
> 
> I'm trying to find a way to add a custom scrip-condition, for when a
> ticket is merged.
> 
> The thing I basically want is that when ticket 1 is merged into ticket
> 2 (which is closed), it automagically sets the status of ticket 2 to
> open. I'm running RT 4.2, and I'm not good in Perl. Can anyone help me
> with the code for the custom condition?
> 
> Thanks!
> 
> Raymond
> 
> 
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