[rt-users] RT backup and restore WebUI settings during an upgrade

[Dave Florek]

I'm noticing there's no easy way to backup and restore any Request Tracker
system settings such as accounts created, ticket custom fields, theme
settings, etc...

This might be more of a feature request, but can we have a way to backup
the specific files in an archived file for easy backup and restore?

The information here doesn't really cover specific files and folders within
/opt/rt to backup, so I'm not really sure where to go to backup and restore
these settings during a version upgrade.

https://docs.bestpractical.com/rt/4.2.12/backups.html
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