[rt-users] User not getting the webpath in links

[Luke Hopkins]

I recently upgraded my database from 4.0.4 to 4.4.0.  Everything works
fine except for one user who doesn't get the right links. Whenever the
user clicks on a queue all tickets have the format:

'  <b><a href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',

while every other user has the correct format of:

'<b><a
href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',

This cause the user to get a 503 whenever they click a link because the
WebPath is missing.

I can change the format but it always reverts back when I leave the
query.  How do I get this to get the correct format each time.

Every other user gets the correct links.

Luke