[rt-users] User not getting the webpath in links
luke at openimp.com
Tue Mar 29 12:00:13 EDT 2016
Has anyone encountered this issue before? Am I not providing enough
information to make the issue clear?
On 24/03/2016 17:25, Luke Hopkins wrote:
> I recently upgraded my database from 4.0.4 to 4.4.0. Everything works
> fine except for one user who doesn't get the right links. Whenever the
> user clicks on a queue all tickets have the format:
> ' <b><a href="/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',
> while every other user has the correct format of:
> This cause the user to get a 503 whenever they click a link because the
> WebPath is missing.
> I can change the format but it always reverts back when I leave the
> query. How do I get this to get the correct format each time.
> Every other user gets the correct links.
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
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