[rt-users] Automated time tracking

Barton Chittenden barton at bywatersolutions.com
Tue Mar 29 14:34:19 EDT 2016


Jim,

I looked at
https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt, but I
didn't explicitly see anything that tracked how long the browser session
containing the ticket had been open, which is what I really want.

On Tue, Mar 29, 2016 at 2:18 PM, Jim Brandt <jbrandt at bestpractical.com>
wrote:

> Hi Barton,
>
> RT 4.4 added a pop-up ticket timer. Is that what you're looking for?
>
> This blog post has a screenshot:
>
> https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt
>
> Jim
>
>
> On 3/29/16 2:14 PM, Barton Chittenden wrote:
>
>> I was wondering if anyone knows of plugins that would allow for
>> automatic tracking of time worked. There seem to be several plugins that
>> create different interfaces for manually entering time (see
>> https://metacpan.org/search?q=RT%3A%3AExtension+time&search_type=modules
>> ),
>> but I'm looking for something more like https://toggl.com/ -- a wrapper
>> around a javascript timer that will dump into the ticket's time worked.
>>
>> Has anyone developed anything like that?
>>
>> Thanks,
>>
>> ---Barton
>>
>>
>> ---------
>> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>> * Washington DC - May 23 & 24, 2016
>>
>> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
>
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