[rt-users] Automated time tracking

[Jim Brandt]

On 3/29/16 2:34 PM, Barton Chittenden wrote:
> Jim,
>
> I looked at
> https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt, but
> I didn't explicitly see anything that tracked how long the browser
> session containing the ticket had been open, which is what I really want.
>

Ah, I see. Yeah, it's one more click to open the timer window.

> On Tue, Mar 29, 2016 at 2:18 PM, Jim Brandt <jbrandt at bestpractical.com
> <mailto:jbrandt at bestpractical.com>> wrote:
>
>     Hi Barton,
>
>     RT 4.4 added a pop-up ticket timer. Is that what you're looking for?
>
>     This blog post has a screenshot:
>
>     https://bestpractical.com/blog/2016/3/improved-time-tracking-in-rt
>
>     Jim
>
>
>     On 3/29/16 2:14 PM, Barton Chittenden wrote:
>
>         I was wondering if anyone knows of plugins that would allow for
>         automatic tracking of time worked. There seem to be several
>         plugins that
>         create different interfaces for manually entering time (see
>         https://metacpan.org/search?q=RT%3A%3AExtension+time&search_type=modules),
>         but I'm looking for something more like https://toggl.com/ -- a
>         wrapper
>         around a javascript timer that will dump into the ticket's time
>         worked.
>
>         Has anyone developed anything like that?
>
>         Thanks,
>
>         ---Barton
>
>
>         ---------
>         RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>         * Washington DC - May 23 & 24, 2016
>
>     ---------
>     RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>     * Washington DC - May 23 & 24, 2016
>
>