[rt-users] RT 4.2.12 upgrade not sending email out....

Gary Greene ggreene at minervanetworks.com
Wed Mar 30 15:22:19 EDT 2016


After doing some digging, it appears the issue was due to the queue’s scrips being disabled on the upgrade. After re-enabling them, the issue is resolved.

--
Gary L. Greene, Jr.
Sr. Systems Administrator
IT Operations
Minerva Networks, Inc.
Cell: +1 (650) 704-6633




> On Mar 29, 2016, at 3:35 PM, Gary Greene <ggreene at minervanetworks.com> wrote:
> 
> After a recent upgrade to 4.2.12, RT doesn’t seem to be sending out emails. It accepts them in, but we don’t get any acknowledgement emails, nor correspondences.
> 
> I need a way to debug this to pin-point the issue, thanks.
> 
> --
> Gary L. Greene, Jr.
> Sr. Systems Administrator
> IT Operations
> Minerva Networks, Inc.
> Cell: +1 (650) 704-6633
> 
> 
> 
> 
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016

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