[rt-users] Attachments only work for privileged users

Dustin Graves dustin at bestpractical.com
Wed Mar 30 17:34:48 EDT 2016

Hi Geoff,

If you’re talking about 4.4.0, this is a known issue that will be fixed in 4.4.1. In the meantime, attached you’ll find a patch that should fix the problem for you.

Thank you,

> On Mar 30, 2016, at 5:18 PM, Geoff Fountain <fountain.ge at gmail.com> wrote:
> As the title says... attaching something to a ticket only works for privileged users. I'm guessing this is some sort of permissions issue, but I am unable to find anything that explicitly allows or denies adding attachments to a ticket.
> Anyone have any ideas?
> - gf
> ---------
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Washington DC - May 23 & 24, 2016
-------------- next part --------------
A non-text attachment was scrubbed...
Name: fix_selfservice_attachments.patch
Type: application/octet-stream
Size: 3857 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160330/f361403b/attachment.obj>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 801 bytes
Desc: Message signed with OpenPGP using GPGMail
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20160330/f361403b/attachment.pgp>

More information about the rt-users mailing list