[rt-users] Attachments only work for privileged users

Geoff Fountain fountain.ge at gmail.com
Thu Mar 31 09:09:25 EDT 2016


Excellent. Works a treat.

Thanks!

On Wed, Mar 30, 2016 at 5:34 PM Dustin Graves <dustin at bestpractical.com>
wrote:

> Hi Geoff,
>
> If you’re talking about 4.4.0, this is a known issue that will be fixed in
> 4.4.1. In the meantime, attached you’ll find a patch that should fix the
> problem for you.
>
> Thank you,
> Dustin
>
> > On Mar 30, 2016, at 5:18 PM, Geoff Fountain <fountain.ge at gmail.com>
> wrote:
> >
> > As the title says... attaching something to a ticket only works for
> privileged users. I'm guessing this is some sort of permissions issue, but
> I am unable to find anything that explicitly allows or denies adding
> attachments to a ticket.
> >
> > Anyone have any ideas?
> >
> > - gf
> > ---------
> > RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> > * Washington DC - May 23 & 24, 2016
>
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