[rt-users] Alternative GUIs for RT?
Andrew Ruthven
andrew at etc.gen.nz
Thu Mar 31 17:49:09 EDT 2016
Hi Vegard,
On Thu, 2016-03-10 at 14:36 +0100, Vegard Vesterheim wrote:
> My questions to the list, however, are of a more general nature:
>
> Has anyone considered/implemented/used any alternative GUIs for
> manipulating RT tickets?
At my employer - Catalyst IT [0] - we have a public cloud offering
using OpenStack. We've added a panel to the OpenStack web management
interface (called Horizon) for creating, viewing and manipulating RT
tickets. It is pretty basic, but provides a much simpler interface for
our customers.
I can provide screenshots, and I expect the code if anyone is
interested.
Cheers,
Andrew
[0] http://catalyst.net.nz
--
Andrew Ruthven, Wellington, New Zealand
andrew at etc.gen.nz | linux.conf.au 2016
New Zealand's only Cloud: | LCA By the Bay, Geelong, AU
https://catalyst.net.nz/cloud | http://lca2016.linux.org.au
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