[rt-users] Multi-Tenant Users

Matt Wells matt.wells at mosaic451.com
Wed May 18 15:02:23 EDT 2016


Hi all, first let me say thanks for all the great data on this list.  It's
one of the most active I'm on.  Thank you all.
I have a question on a multi-tenant system I'm bringing up in dev.  In
testing the isolation of queues and tickets was easy enough; however one
item within the ticket became an issue.
Bob at example.com can use the auto-fill on in the users field to gather data
on other users outside of his group on the system.
I fished around in the global menu but failed to find a place to disable
this.  Can anyone point me in the right direction?
I'm on 4.2.9.
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