[rt-users] Searching ticket content?

[Matt Zagrabelny]

Hey Alex,

On Mon, Nov 7, 2016 at 7:57 AM, Alex Hall <ahall at autodist.com> wrote:
> Hello list,
> Some users at work are wondering if they can search ticket contents? There's
> no way in the search builder,

Errrr.... nope. There is.

Search -> Tickets -> New Search

The second drop down on your left starts with "Subject". Change it to "Content".

Do you have fulltext searching enabled?

-m