[rt-users] Searching ticket content?

Matt Zagrabelny mzagrabe at d.umn.edu
Mon Nov 7 09:06:37 EST 2016


Hey Alex,

On Mon, Nov 7, 2016 at 7:57 AM, Alex Hall <ahall at autodist.com> wrote:
> Hello list,
> Some users at work are wondering if they can search ticket contents? There's
> no way in the search builder,

Errrr.... nope. There is.

Search -> Tickets -> New Search

The second drop down on your left starts with "Subject". Change it to "Content".

Do you have fulltext searching enabled?

-m



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