[rt-users] Different signature per queue

John Angel johnange at gmail.com
Tue Nov 8 05:18:48 EST 2016


Trying to make different signature per queue. Don't want to use templates
but $SignatureAboveQuote.

I understand this can be done by changing html/Elements/MessageBox. Didn't
find some callback for this.

Want to do something like:

if ($Ticket->QueueObj->Name contains "first")
 $signature = "first signature";
else
if ($Ticket->QueueObj->Name contains "second")
 $signature = "second signature";

Wondering how to access $Ticket->QueueObj->Name within MessageBox? Thanks in
advance.





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