[rt-users] Unable to drag files to attach them?

Alex Hall ahall at autodist.com
Tue Nov 8 13:39:53 EST 2016


Hi all,
Users are complaining that they can't drag/drop files to attach them to
tickets. I can't see the screen, so don't use a mouse, so can't test this
first-hand. Are there browsers or other variables that are known to stop
this functionality, or did I disable something I shouldn't have? Thanks.

-- 
Alex Hall
Automatic Distributors, IT department
ahall at autodist.com
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