[rt-users] Queue could not be loaded: Why am I getting this message?

Max Waterman max.waterman at apdcares.org
Wed Nov 9 13:01:04 EST 2016


Hello,

I was wondering if anyone could push me in the right direction, or help me understand why the message "Queue could not be loaded" pops up when I try to:

  1.   create an incident in RTIR tab
  2.  do scripted action by email or ip address in RTIR/Tools

I saw on a thread that I should to reinstall "Text::Iconv", but I'm not sure exactly how to or what that is.

If anyone could be of assistance, that would be amazing! Thank you!

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