[rt-users] FTS enabled in SiteConfig, but not being enabled
martin.wheldon at greenhills-it.co.uk
Tue Nov 15 10:49:48 EST 2016
Sounds like you may need to clear the mason cache.
On 2016-11-15 15:34, Alex Hall wrote:
> Hi all,
> I've enabled FTS on the database, and restarted the server just to be
> sure. I have this line in one of my config files:
> Set( %FullTextSearch,
> Enable => 1,
> Indexed => 1,
> Table => 'AttachmentsIndex');
> And yet, in global > system config, I see that Enable is set to 0, not
> 1. I've looked at the loaded config files, and they include the one
> where I enabled this. After a lot of work yesterday, I did get the
> index program to run without any warnings, so I know that worked. I
> see no errors in the log when RT starts, at least not related to FTS.
> I'm on RT 4.4.1, MySQL 5.7, Debian 8. What's the trick to getting FTS
> to work? Thanks!
> Alex Hall
> Automatic Distributors, IT department
> ahall at autodist.com
> RT 4.4 and RTIR training sessions, and a new workshop day!
> * Los Angeles - January 9-11 2017
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